Useful information

The price includes: buffet breakfast, dinner (if you choose half board), parking, access to the private beach and swimming pool, sunbeds on the private beach in front of the hotel and in the green area next to the swimming pool, one beach towel per person, bicycle rental, Wi-Fi internet connection in the room and throughout the resort, VAT. 

The price does not include: drinks at meals, extras, tourist tax, sun loungers and parasols placed by the pool, cabana stations, sun loungers and parasols placed on the public beach by the sea.

We accept all major credit cards: Visa, MasterCard, Maestro, CartaSì. The transaction is safe as your personal data is encrypted and treated with the utmost confidentiality.
We also accept payment by bank transfer or you can pay cash up to a maximum of €2,000.00, as required by law.

For bookings with a standard rate the holiday can be cancelled free of charge up to 14 days before arrival. Any deposits received will be refunded. For cancellations received within 14 days prior to arrival, a cancellation fee of 50% of the cost of the stay will be charged. In the event of a no-show, a penalty of 100% of the cost of the stay will be charged.
The hotel reserves the right to check the validity of the credit card provided to guarantee the reservation by requesting authorisation for the amount of the late cancellation fee.
Reservations made with credit cards with invalid, missing or incorrect card codes will not be considered valid and confirmed.
For bookings with a 'non-refundable' rate, there is no refund in the event of cancellation, regardless of when it occurs.
For other special offers please refer to the cancellation policy indicated within the promotion itself.

The room booked can be occupied from 14.00 on the day of arrival and must be vacated by 11.00 on the day of departure. With the check-out all the included services (parking, beach and swimming pool) end.
If you have any other needs, please contact our staff in advance and they will be happy to accommodate your requests.

Late check-outs must be arranged in advance with the reception staff and are subject to an extra charge depending on the services you wish to extend.

A convenient car park, adjacent to the hotel, is available free of charge to all guests of the resort.

Our youngest Guests, under 2 years of age, can stay for free in a cot/crib. Lunches, dinners, baby food preparation and baby sitting services are available on request for a small supplement.
If the presence of your children has been included in the booking, the rate also includes their stay.
If you have not included the presence of your children in your reservation, the supplement will be applied upon arrival at the hotel. 

No, smoking is not permitted in the resort's rooms.

On the website, you can book stays with a bed and breakfast buffet or stays with half board, which includes a bed, breakfast buffet and dinner.

In the event of special dietary requirements, gluten-free, organic, vegan and vegetarian products are available. Please inform our staff of your dietary preferences and/or allergies when making your reservation.

Yes, throughout the resort and in each room you can connect to the hotel's Wi-Fi network free of charge for the duration of your stay. On arrival, you will be given a password that will allow you to surf without time limits.

Yes, the resort rules are also available on our website. Small, medium and large pets are allowed in the resort. There is a daily supplement which varies according to the size and length of stay and which includes a nice welcome kit, a range of services designed for your furry friend and a thorough cleaning of the room.

Our guests can rent our city bikes free of charge for pleasant rides around the city or for excursions around Jesolo.

Yes, laundry and ironing service is available at an extra charge and must be requested at least 24 hours in advance.

It is always possible to have our food and drinks in your room. This service is available at an extra charge.

Our newly refurbished restaurant is open for both lunch and dinner.
We offer delicious à la carte menus to satisfy even the most discerning palates.
A snack bar and fast food service is also offered in our brand new pool bar where you can enjoy cocktails and cool drinks. A second bar, located inside the hotel, will allow you to enjoy traditional cocktails, refreshing drinks or simply a good coffee.